Buying a home is a big decision.
We’re here to help make it an easier one.
Your new home is more than the roof over your head. It will be one of the most important investments you’ll ever make.
Your RE/MAX Sales Team is here to help you through the process – from getting pre-approved with your lender, to showing you everything within your budget that meets your needs, to navigating through the offer process, negotiations, the closing and beyond!
So you’ll know who you’re working with, below are our answers to the questions we are asked most frequently by potential clients who are looking to purchase.
HOW DID YOU GET INTO REAL ESTATE?
Look for enthusiasm for the business, commitment, and experience. Ask about community involvement – participating in civic and local non-profits is a sign that the agent has strong ethics and community-oriented values.
Heather and Nicole first worked together at the same real estate company in 1997 – Heather was the receptionist and Nicole was a sales representative after working as an office administrator and promotion officer for tourism and business commerce in the area. Nicole was influential in opening the first RE/MAX office in Hanover in 1999 and Heather joined her in 2010. Crystal started working with Heather and Nicole in 2012, first as an office administrator at the Hanover RE/MAX Land Exchange office and then promoted to the Walkerton office as full time assistant for Heather and Nicole. She has recently been licensed and now works as a sales representative.
As individuals, Heather, Nicole and Crystal are all actively involved in their community with various pursuits. As a group, Your RE/MAX Sales Team donates 5% of its commissions earned to Children’s Miracle Network.
HOW MANY HOMES DID YOU LIST IN THE PAST YEAR? HOW LONG WERE THEY ON THE MARKET?
In 2016, Your RE/MAX Sales Team listed 62 properties. On average, the properties we list are on the market for 30 days.
WILL WE BE WORKING WITH YOU DIRECTLY OR WITH A MEMBER OF YOUR TEAM?
In some instances, realtors will hand off clients a less-qualified assistants to finish. Sometimes it’s OK to do so, sometimes not so much. You may also wish to ask how many deals they have currently under contract and how many buyers/sellers they are representing right now. Why is that important? If they have listings that you would potentially like to buy, this could create a conflict of interest.
At Your RE/MAX Sales Team, our priority is serving our clients. We believe in building strong and trusting relationships with our clients. However, we also strive to maintain a work/life balance that helps us serve them better. Heather has two children aged 11 and 13, Nicole has three young grandchildren and Crystal has a 8 year old. We alternate our weekends to allow us to enjoy our families – and know our clients are well taken care of. So yes, on occasion, you may be served by another licenced team member with the same care, diligence and integrity you would receive from your signed realtor.
HOW MANY OTHER BUYERS ARE YOU WORKING WITH RIGHT NOW?
How available is your realtor for working on your behalf? Does this availability work with your schedule for showings, inspections, and due-diligence visits?
The number of active clients we work with varies on a weekly basis and by time of year. But with three realtors in the office with flexible schedules and readily reachable by email, text and phone, you will always have a realtor to show you a property on short notice. Your RE/MAX Sales Team is committed to being there when you need us.
HOW IS THE MARKET?
Does your realtor follow/track the market – or not? Ask about specifics and evidence of this knowledge, not just about their personal business,but the market in general. Ask your realtor for a report on sold houses that fit your search criteria so you can learn about market conditions.
The market varies by price range, property type, and location.That’s why we take the time to thoroughly understand our clients real estate needs and where they want to purchase. As with our selling clients, Your RE/MAX Sales Team will provide a comparative market analysis (of comparable properties that were sold recently or are currently for sale in the area) so you can learn about the market and be confident in the decisions you make regarding your purchase.
REALTORS USUALLY WANT TO CLOSE DEALS QUICKLY. HOW DO YOU GIVE YOUR BUYERS HONEST ADVICE?
Your realtor doesn’t get paid unless you actually buy something. Yet, your realtor should be serving your best interests, and, in some cases, advise against buying a particular property or not buy at all. How willing is your realtor to advise you?
Your RE/MAX Sales team relies on its reputation and referrals to grow its business. Our goal – and moral obligation – is to give you honest, objective advice. We may lose some deal volume in the short-term, but we believe that honesty IS the best policy to foster solid relationships with our clients. Period.
HOW DO YOU LIKE TO NEGOTIATE?
One of the most important ways your agent can add value is through their negotiation strategy. If the strategy is overly aggressive, it doesn’t always benefit the buyer. If the strategy is too passive, your money may be left on the table. As a buyer, you want to assess your agent’s ability to negotiate on your behalf and whether their preferred approach is a good fit for you.
Your RE/MAX Sales Team’s negotiation strategy is based on collaboration, mindfulness and securing the best possible deal for our clients. We are mindful that sellers may have strong sentimental attachment to the property, be dealing with health issues, or have other personal issues, but our primary focus is to secure the best possible deal for you. Over the years, we’ve found that a collaborative but principled approach has usually helped our buyers get more than they expected.
WHICH NEIGHBORHOODS SHOULD I LOOK AT? WHICH ONES SHOULD I AVOID?
This is a trick question. By law, realtors are not allowed to make discriminatory statements about neighbourhoods or steer buyers into neighborhoods, good or bad.
These questions invite Your RE/MAX Sales Team to start asking you questions and get a sense of what you’re looking for. One of our first question is, “What does a “good” neighborhood mean to you?” We ask about specifics, provide the information you need to evaluate locations, asset worthiness, and investment potential and evaluate how we can best help with your specific needs.
WHAT INSPECTIONS DO YOU RECOMMEND?
The way this question is answered says a lot about the realtor. A good buyer’s realtor will advise complete and thorough due-diligence. In addition to a basic property inspection, you may be advised to do a host of additional inspections depending on the age, property type and location.
Your RE/MAX Sales Team always recommends a professional home inspection. If no survey exists, we refer to Bruce County Mapping and GEO warehouse for reference.
In the country, we go online to the Public Health Unit to obtain reports on the well and septic location. In most cases, an offer will ask the seller to have septic pumped out before closing and have the well tested two or three times – one week apart – prior to closing.
HOW DO YOU HANDLE INSPECTION ISSUES?
The realtor’s answer to this question will let you gauge honesty and trustworthiness. You’re looking for guidance and whether your prospective realtor’s approach works for you.
No house, including brand new construction, is free from problems. Your RE/MAX Sales Team strives to manage inspection issues and resolutions in the best interest of our clients. In some cases, this means having the seller make repairs, but in others, it may be advisable to take a cash credit. Remember, if the defects are significant, your lender will insist that the problems are fixed before closing.
WHAT MAKES YOU A BETTER CHOICE THAN OTHER AGENTS?
This question can be the clincher. It gives the realtor the opportunity to highlight what they have to offer and to show their professionalism. Does the response focus on their strengths? How do they speak about other agents? How they respond should give you an fairly accurate assessment of who they are.
Your RE/MAX Sales Team is committed to helping you make solid real estate decisions. To begin, we ask what you are looking for in your next home and provide a comparative market analysis of market conditions specific to your situation – so you know what you can get for your money. We also provide you with a detailed due-diligence checklist to comprehensively assess your chosen property. And, even with our many years of combined experience, we continually work to improve and fine tune our negotiation skills to help you get a better deal. Lastly, and this may surprise you, we will point out property flaws and even discourage a purchase because your needs and best interests come first.
We have built Your RE/MAX Sales Team’s reputation on honesty, integrity and getting the best possible deals for our clients – it is a reputation that we intend to keep!
The Sign of a REMAX Agent
It’s the tireless work they do behind the scenes on behalf of buyers and sellers that makes them unique. It’s the Sign of a RE/MAX agent.
A RE/MAX Agent Knows
From the big picture to the picturesque details. Every day RE/MAX agents do more, know more, and sell more for home buyers and home sellers.
Selecting A Right Buyer Agent
Selecting the right real estate agent is critical to having a successful home buying experience. Not only is your agent a licensed professional who understands the home buying process, they have in-depth knowledge and deeper access to current market conditions. Choose Wisely.